{"id":"8ub6puh1","organisation":"5hg9h3dn","title":"Santa’s Grotto at Ingleborough Cave","description":"\nIMPORTANT INFORMATION:

1. THE TIME YOU BOOK IS YOUR ARRIVAL TIME AT THE OLD SAWMILL CAFE, AT THE ENTRANCE TO INGLEBOROUGH ESTATE NATURE TRAIL, IN CLAPHAM VILLAGE.

2. You have 60 minutes to reach Ingleborough Cave, which is a 1.2-mile walk (approx. 30 minutes for a reasonably fit adult). Please arrive earlier if your group needs extra walking time. We advise allowing approximately 3 hours 15 minutes for the experience.

3. Near the start of the trail, visit Santa’s Post Office to write and craft your letters before posting them in the Grotto. You are also welcome to bring letters made at home. This stop is optional and can be bypassed.

4. The Old Sawmill Cafe, at the entrance to Ingleborough Estate Nature Trail, will be open all day with a Christmas themed menu! No booking is necessary, there is plenty of room so just turn up and enjoy!

EXAMPLE ITINERARY:

Tickets booked for 0845 slot. Arrive at The Old Sawmill Cafe at 08:45.
You then have 60 minutes to walk 1.23 miles to Ingleborough Cave, where your group will gather for the experience to start, so in this case 09:45. The experience then starts 15 minutes later, in this case at 10:00.
We advise that the experience in the cave takes approximately an hour, so you would leave the cave approximately 11:00.
You then have the 1.23 mile walk back to Clapham.

We advise that the total experience lasts approximately 3 hours 15 minutes.

TICKET TYPES:

INFANT: 0-18 months, includes an infants gift such as a cuddly toy.
CHILD: for children wishing to take part in the Santa Experience and pick a present. A student ticket should be purchased for older children who do not wish to take part in the Santa Experience or pick a present.
STUDENT: for older children not wanting to take part in the Santa Experience, or young adults still in education.

SENIOR CITIZEN: aged 65+.

IMPORTANT - PLEASE READ BEFORE PURCHASING:

If you arrive at the cave early, we have a marquee on site where you can keep dry, and there is a shop selling hot and cold drinks and snacks. Late arrivals will not be offered a refund.
A booking confirmation will be sent to you, and you must bring this with you, either printed, or on an electronic device. Please check junk mail if it doesn’t arrive in your regular inbox.

Ingleborough Cave, where your tour will start from, is not next to a road. Access is via Ingleborough Estate Nature Trail, a 1.23 mile maintained gravel trail at a steady incline of no more than 10°, so do factor this in to your timings. A minibus will shuttle run all day (weather permitting), and is available on a first come first serve basis, with priority going to the elderly and those with infants. If you wish to use the minibus, please leave adequate time to walk to the cave in the event that the minibus is full or unable to run.

Single width pushchairs (maximum of 60cm at the widest point) and front mounted carriers can be taken into the cave, but we advise against rear mounted carriers. Please factor in the walk and the terrain if you are bringing a pushchair.
Although Ingleborough Cave is wheelchair accessible, the volume of visitors we have for Santa’s Grotto can make wheelchair use unsafe. Persons with impaired mobility should contact us directly before booking tickets.
Well behaved dogs can be taken on a short lead, but where possible it is easier to leave them at home.

27 tickets are available for each time slot. This is a guided group experience.

CANCELLATION PROCEDURES:

The tickets you purchase can only be used on the date and time specified. They are non-transferable.
Whilst we will try to ensure your trip starts on time, we cannot guarantee this will happen. Refunds will not be offered for delays of less than 1 hour. Ingleborough Cave reserve the right to transfer your tickets to another tour within this time frame without offering a refund.
In the event that we are unable to open due to adverse weather, or any other problems, a full refund will be issued minus the card processing charge & booking fee. Providing the event is running, refunds will not be offered to those unable to attend.
Due to the unpredictability of nature, Ingleborough Cave reserve the right to close the event at any time.
Ingleborough Cave reserve the right to refuse admission.

Inclusions
What you'll need
🧤 Warm Clothing
☂️ Waterproofs

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