{"id":"a3xq0x9d","contactEmail":"cellardoor@henners.com","phone":"01323832073","description":"Henners is one member of a family of wineries with roots across the world. We draw inspiration from our sister vineyards in France, Italy, South Africa and New Zealand while celebrating the 'Englishness' that makes our wines special.\n\nEstablished in the early 2000’s, our winery can be found in the picturesque village of Herstmonceux, East Sussex on the south coast of England. Only 5 miles from the English Channel, our vineyard thrives on a strong coastal influence, with sea breezes that bring a crisp salinity and personality to our wines. \n\nOur mission now and for the future is to continue to create remarkable wines for those special moments you will cherish for ever. We don’t want the wines to ‘be the occasion’, we just want to be part of it. Cheers to the memories!","bookingPolicy":{"type":"text","details":"\nWine Tasting – More information, Terms & Conditions
We’re really looking forward to welcoming you to Henners Vineyard. We aim to offer a relaxing, informative and enjoyable experience for all. To make sure everything goes smoothly for you, here are a few simple guidelines:

Booking, Payment & Cancellation Policy

Ticketed events are for 18 years or over, unless otherwise stated.
Ticketed events must be paid for in advance, upon booking. Bookings are confirmed once we’ve received your payment. Private booking enquiry dates are secured when a deposit has been received.
Tickets cannot be exchanged for cash or goods
Experience and hire bookings, both public and private are non-transferable to other persons and cannot be exchanged for cash, goods or gift cards.
Experience Gift cards are non-refundable, non-transferable to other persons and cannot be exchanged for cash, goods or alternative gift cards.
Monetary Gift cards are non-refundable, non-transferable to other persons, cannot be exchanged for cash or alternative gift cards or used towards the balance of a private booking.
Tours and tastings and experiences are non-refundable once booked, unfortunately, we cannot offer refunds for no-shows or late arrivals after the start of the public or privately booked experiences.
Tours and Tastings booked online via henners.com can be self-rescheduled within 7 working days.
If a customer cancels an online ticketed experience within 7 days, an alternative date for the same experience can be claimed within 6 months, subject to the events availability.
Tours and Tastings booked online via henners.com can be self-rescheduled within 7 working days, this does not include all experiences offered
If a customer would like to transfer to an alternative available experience within 6 months, they have the option to pay the difference in ticket price, no refunds will be issued if an experience is less than the original purchased ticket, a request for this must be made in writing within 7 days of the original booked date.
Private experience groups (excludes private hire parties) are required to provide a £145 non-refundable deposit.
Groups are required to confirm in writing to cellardoor@henners.com any alterations to the number of attendees and food options within 14 days of the date of their experience and pay the final balance of their booking.
Private party, cellar door and whole site hire are required to pay a deposit in advance and meet a minimum spend agreement. Deposits are non-refundable, transferable or exchangeable for goods once received.
If the experience is purchased through a third-party (Virgin experiences) then Henners is unable to offer refunds or extend visitor expiry dates, which will be the responsibility of that third-party.
If there are elements of this experience in which guests cannot or prefer not to participate, for example, a guest is unable to or chooses to abstain from drinking alcohol, no discount will be provided.
Please redeem a booking voucher online using your unique code or email cellardoor@henners.com / call us on 01323 832073 at least 7 days in advance.
Please email cellardoor@henners.com with any voucher, group booking enquiries or cancellations.
Food options are suggested to book in advance to guarantee availability, these are requested from group bookings of ten people or more.

In Case of the Unexpected

If something outside our control happens (like extreme weather or venue issues), we may need to reschedule. If so, we’ll keep you informed and work out the best alternative.
Please provide a contact name and phone number for our records, should we need to update you.

The Site

Please note our Cellar Door tasting room is accessed by a flight of stairs, If you have specific access requirements, please contact us prior to booking.
Our what.three.words are: Feathers.trails.Interlude
We suggest pre-booked taxi's to and from the vineyard in advance due to our rural location.
The ground can be uneven, Henners cannot be held responsible for any injury caused on site. Suitable outdoor clothing and footwear are encouraged.
In the event of wet weather, please bring coats and umbrellas
Henners cannot be held responsible for any loss or damage caused to vehicles or property, howsoever caused, whilst on the premises.
Table reservations are for our outdoor terrace areas, please note these have limited shelter, Wine Tastings are hosted in-doors, unless otherwise pre-arranged.
Children must be supervised at all times.
Parking may be directed as necessary
No vehicles are permitted over night
Well behaved dogs on leads are permitted on site

On The Day

A Tour and tasting lasts an hour and a half
A tasting measure is approximately 50ml.
Please arrive on time
The experience is for guests 18+ only. Please bring valid ID if you look under 25.
Wines, beers and Soft drinks may be purchased on the day, non-alcoholic wines are available by the bottle.
The itinerary of the experience may alter depending upon the weather and other factors beyond our control.
Children are not permitted on tours and tastings or in the winery production area under any circumstances due to Health and Safety.
No liability will be assumed for complaints involving the negligence of our suppliers
If you are planning on a taxi home, pre-booking is recommended due to our rural location

Safety & Wellbeing

If anyone in the group appears too intoxicated or behaves inappropriately, we will stop serving them to ensure everyone’s safety.
Enjoy the wines and arrange safe transport home.

Food & Dietary Needs

Let us know about any allergies or dietary requirements at least 7 days before your visit, and we’ll do our best to accommodate you.
We run a small kitchen and cannot guarantee there is no cross contamination.
Our menu contains Nuts and other known allergens.
Only food and beverages purchased at Henners may be consumed on-site, excluding celebration cakes.
Picnics are not permitted.
External food vendors arranged on site are personally responsible for their own food and equipment health and safety standards, payments and staffing. If you have booked an experience on a day when a vendor has been advertised, please check our web site and social media for any updates or cancellations.

Language of the Tours/ Experiences

Please note that all our tours are conducted in English.

Photos

We may take a few photos during the event for promotional use. If you’d rather not be photographed, just let us know on the day. You are very welcome to take you own photographs and tag us at #hennersvineyard & #hennerscellardoor

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