{"id":"h5nya44b","contactEmail":"accounts@thegreenplayhouse.co.uk","phone":"01282 222426","description":"The Green Play House is a fun-filled children’s soft play centre designed for babies to 10-year-olds. We offer a safe, clean, and stimulating environment where children can explore, climb, slide, and play to their heart’s content. With dedicated play zones for different age groups, including a baby and toddler area, we ensure every child has an age-appropriate and engaging experience.\n\nOur centre is all about reclaiming fun — giving kids the freedom to play, socialize, and burn off energy while parents relax in our comfortable seating area with refreshments. Whether it’s a casual visit, a birthday party, or a special event, The Green Play House is the perfect place for children to create joyful memories.","bookingPolicy":{"type":"text","details":"Terms & Conditions\nLast updated: [insert date]\nWelcome to The Green Playhouse. These Terms & Conditions explain the rules for visiting, booking sessions, attending parties and using our soft play centre, café and facilities.\nBy making a booking, attending a session, visiting our premises or using our facilities, you agree to follow these Terms & Conditions.\n
\n1. About us\nThe Green Playhouse is a children’s soft play centre based at:\nUnit 2, Victory Business Park
\nWest Close Road
\nBarnoldswick
\nBB18 5DH\nYou can contact us on:\nPhone: 01282 22 24 26
\nEmail: hello@thegreenplayhouse.co.uk\n
\n2. Bookings\nWe recommend booking online in advance, especially during weekends, school holidays, special events and busy sessions.\nBookings are made through our secure booking provider, Beyonk. Please make sure the correct session, date, time and number of children are selected before confirming your booking.\nEntry is only valid for the session booked. Session times may vary during school holidays, events or private hire.\nWe reserve the right to refuse entry where a booking is incorrect, incomplete, duplicated, unpaid or where the session is full.\n
\n3. Entry prices\nOur standard entry prices are:\nBirth to 12 months: £3.50
\n1 to 11 years: £7.50\nPrices may vary for special events, SEN sessions, party bookings, toddler dance, private hire or promotional sessions.\nAdults attending with children are responsible for supervising them at all times.\n
\n4. Supervision of children\nChildren remain the responsibility of their parent, guardian or responsible adult at all times.\nThe Green Playhouse staff are present to manage the venue, operate the café, support sessions and help maintain a safe environment. Staff do not provide individual childcare or one-to-one supervision.\nParents and guardians must:\n

supervise their children throughout the visit
ensure children use the play equipment safely and appropriately
make sure children follow staff instructions
remain on site while children are in the centre
prevent rough, unsafe or disruptive behaviour

\nChildren must not be left unattended.\n
\n5. Use of the soft play equipment\nSoft play is designed for active play. While we take reasonable steps to keep the centre safe, bumps, slips, trips and minor accidents can happen during normal play.\nChildren must use the play frame and equipment sensibly.\nThe following are not allowed:\n

climbing on the outside of the play frame
pushing, fighting or rough play
throwing balls or equipment at others
climbing up slides
blocking slides or exits
taking food, drinks, chewing gum or sweets onto the play equipment
using equipment outside the intended age or size range
damaging equipment or fixtures

\nStaff may ask a child to stop playing, take a break, or leave the play area if behaviour is unsafe or disruptive.\n
\n6. Age and play areas\nChildren should use the areas suitable for their age, size and ability.\nThe baby and sensory area is intended for babies and younger children. Older children must not use this area in a way that could upset or endanger smaller children.\nParents and guardians should use their judgement and follow any signs or staff instructions about which areas are suitable.\n
\n7. Socks and clothing\nSocks must be worn in the play areas. Bare feet and outdoor shoes are not permitted on the play equipment.\nChildren should wear suitable clothing for active play. Items such as jewellery, sharp accessories, loose drawstrings or anything that could catch on equipment should be removed where possible.\n
\n8. Food and drink\nFood and drink must not be taken onto the play frame or soft play equipment.\nFood and drink purchased from The Green Playhouse should be consumed in the café/seating areas only.\nWe do not usually allow outside food or drink, except for:\n

baby food
medical or dietary requirements agreed with staff
birthday cakes for party bookings
other items agreed in advance

\nPlease speak to us before bringing external food into the venue.\n
\n9. Allergies and dietary requirements\nWe aim to support a wide range of dietary requirements, including allergies, vegetarian, vegan and halal options.\nPlease tell us about any allergies or dietary requirements when booking or before ordering food. For parties, please tell us as early as possible so we can plan safely.\nAlthough we take care when preparing and serving food, our kitchen handles multiple ingredients and allergens. We cannot guarantee that food or drink will be completely free from traces of allergens.\nCustomers with severe allergies should speak to a member of staff before ordering.\n
\n10. Illness and hygiene\nPlease do not attend The Green Playhouse if you, your child or anyone in your group is unwell, contagious or showing symptoms of illness.\nThis includes, but is not limited to:\n

sickness or diarrhoea
fever
contagious rashes
heavy coughs/colds
chickenpox
hand, foot and mouth
any illness that could spread to other families

\nChildren who become unwell during a session may be asked to leave for the comfort and safety of others.\nNappies must be changed in the designated changing facilities and disposed of properly.\n
\n11. Behaviour\nWe want The Green Playhouse to be welcoming, friendly and safe for everyone.\nWe will not tolerate:\n

abusive, threatening or aggressive behaviour
swearing at staff or other visitors
unsafe or disruptive behaviour
damage to property
bullying or harassment
refusal to follow staff instructions

\nWe reserve the right to ask any person or group to leave without refund if their behaviour affects the safety, comfort or enjoyment of others.\n
\n12. Parties\nParty bookings are based on a minimum of 12 children.\nOur party packages include soft play and either hot or cold food options. Additional children are charged at the relevant per-child rate.\nA 50% deposit based on the minimum party size is required to secure your booking:\nCold platter party deposit: £72
\nHot food party deposit: £84\nFinal balance is based on your confirmed party numbers.\nWe can cater for larger parties up to around 30 children, subject to availability and agreement in advance.\nSiblings of invited party guests who are attending and using the soft play facilities are charged at standard entry prices:\nBirth to 12 months: £3.50
\n1 to 11 years: £7.50\n
\n13. Party food, cakes and invites\nParty food options must be confirmed in advance.\nWe can cater for allergies, vegetarian, vegan and halal requirements where we are told in good time.\nYou may bring your own birthday cake. We also offer a cake wrapping service — please bring napkins with you. This helps keep things simple, tidy and stress-free for parents.\nParty invites can be provided upon request.\nWe may also be able to recommend a local cake supplier if you need one.\n
\n14. Party decorations and setup\nUnless agreed in advance, The Green Playhouse does not provide themed decorations, balloons, table themes or personalised party styling.\nCustomers may be able to bring small decorations, but these must be agreed with us first and must not damage walls, furniture, fixtures or equipment.\nConfetti, silly string, glitter, party poppers and similar items are not permitted unless agreed in writing.\n
\n15. Cancellations, changes and refunds\nIf you need to change or cancel a booking, please contact us as soon as possible.\nSession bookings and party bookings are subject to availability, and we may not always be able to move bookings at short notice.\nParty deposits are paid to secure a date and time and may be non-refundable if cancelled close to the party date.\nWhere The Green Playhouse needs to cancel a session or party due to circumstances outside our control, we will offer to rearrange the booking or provide an appropriate refund.\nCircumstances outside our control may include severe weather, power failure, emergency closure, illness, safety concerns, maintenance issues or other unexpected events.\n
\n16. SEN sessions\nOur SEN sessions are designed to offer a calmer and quieter play environment.\nParents, guardians and responsible adults remain responsible for supervising their children at all times during SEN sessions.\nWhile we aim to create a supportive environment, The Green Playhouse is not a specialist care provider and does not provide one-to-one support.\nPlease speak to us if your child has specific access, sensory or support needs and we will do our best to help.\n
\n17. Photography and video\nFamilies are welcome to take photos or videos of their own children for personal use.\nPlease be respectful of other visitors and avoid taking photos or videos where other children or families are the main focus without their permission.\nPhotography or filming for commercial use, promotional use, social media campaigns or professional purposes must be agreed with The Green Playhouse in advance.\nWe may occasionally take photos for our own marketing or social media. We will seek appropriate permission before using identifiable images of children.\n
\n18. Personal belongings\nVisitors are responsible for their own belongings.\nThe Green Playhouse is not responsible for lost, stolen or damaged personal items unless caused by our negligence.\nPlease keep valuables with you at all times.\n
\n19. Accidents and incidents\nIf an accident, injury or incident occurs, please tell a member of staff immediately.\nWe may record details in our accident or incident records. This helps us manage safety, respond appropriately and review any issues.\nFirst aid support may be available from trained staff, but responsibility for medical decisions remains with the parent, guardian or responsible adult.\nIn an emergency, we may contact emergency services.\n
\n20. Safety checks and closures\nWe carry out safety checks and maintenance to help keep the centre safe and enjoyable.\nWe may temporarily close part or all of the play frame, café, seating area or venue if we believe it is necessary for safety, cleaning, maintenance or operational reasons.\nWhere possible, we will try to minimise disruption.\n
\n21. Damage to property\nVisitors may be charged for deliberate or careless damage caused to The Green Playhouse property, equipment, furniture, fixtures or fittings.\nPlease report any damage or concerns to staff immediately.\n
\n22. Liability\nNothing in these Terms & Conditions excludes or limits our liability where it would be unlawful to do so.\nThis includes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.\nSubject to the above, The Green Playhouse is not responsible for loss, injury or damage caused by:\n

misuse of the play equipment
failure to follow rules, signs or staff instructions
lack of adult supervision
unsafe behaviour by children or other visitors
personal belongings being lost or damaged
circumstances outside our reasonable control

\n
\n23. Changes to these Terms\nWe may update these Terms & Conditions from time to time.\nThe latest version will be available on our website. By continuing to visit or book with us, you agree to the latest version.\n
\n24. Contact us\nFor questions about these Terms & Conditions, bookings, parties or visiting The Green Playhouse, please contact:\nThe Green Playhouse
\nUnit 2, Victory Business Park
\nWest Close Road
\nBarnoldswick
\nBB18 5DH\nPhone: 01282 22 24 26
\nEmail: hello@thegreenplayhouse.co.uk

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